Some of the issues we can help with include:

Consumer issues

• Unfair contracts
• Complaints regarding banks, insurance companies and other financial institutions
• Defective goods: repairs, replacements
• Goods or services not provided in accordance with contract
• Unsatisfactory services

Human rights matters

• Abuse of an older person, including financial, physical and emotional abuse by relatives, carers or professionals. What is abuse?
• Age discrimination
• Access to medical records
• Access to government information

Alternative decision-making

• Powers of Attorney and Enduring Guardianship issues
• Guardianship and financial management orders and applications

More information on documents for the future

Sorry, but we are unable to advise on

• Personal injury matters
• Commercial matters or business disputes
• Immigration matters
• Conveyancing
• Criminal charges against you