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General legal advice

Our generalist legal service provides legal advice and other assistance on most civil legal issues.

Some of the issues we can help with include:

Consumer issues

  • Unfair contracts
  • Complaints regarding banks, insurance companies and other financial institutions
  • Defective goods: repairs, replacements
  • Goods or services not provided in accordance with contract
  • Unsatisfactory services

Human rights matters

  • Abuse of an older person, including financial, physical and emotional abuse by relatives, carers or professionals. What is abuse?
  • Age discrimination
  • Access to medical records
  • Access to government information

Alternative decision-making

  • Powers of Attorney and Enduring Guardianship issues
  • Guardianship and financial management orders and applications

More information on documents for the future

Sorry, but we are unable to advise on

  • Personal injury matters
  • Commercial matters or business disputes
  • Immigration matters
  • Conveyancing
  • Criminal charges against you

Who else may be able to help?

If your issue falls outside of our remit there may be another organisation that can help.

Seniors Rights Service is a member of Community Legal Centres NSW. Community legal centres give free legal help to people in need. The services are free and confidential. The website application link below will ask you a few questions and, if possible, match you with a community legal centre that may be able to help.

Find free Legal help

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