Anna Bligh AC - Seniors Rights Service
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Anna Bligh AC

14

Jun 18

0

Insights and Perspectives

Anna Bligh AC

Ms Bligh discusses the Australian Banking Association’s guidelines aimed at protecting customers from potential financial abuse. These are used as a basis for training bank tellers to deal with these sensitive issues while respecting privacy and confidentiality. She explains how banks implement the obligation to alert someone to the fact that there is unusual transactions on their account.

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TOPIC

Financial and Banking

DURATION

00:15:10

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