Anna Bligh AC
Insights and Perspectives
Anna Bligh AC
Ms Bligh discusses the Australian Banking Association’s guidelines aimed at protecting customers from potential financial abuse. These are used as a basis for training bank tellers to deal with these sensitive issues while respecting privacy and confidentiality. She explains how banks implement the obligation to alert someone to the fact that there is unusual transactions on their account.
TOPIC
Financial and Banking
DURATION
00:15:10
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