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Someone You Can Call

By 31/03/2023August 4th, 2023No Comments

Who makes Aged Care fair?

Download your free brochure to learn how our advocates can help make Aged Care fair.


We have launched our ‘Someone You Can Call’ campaign across New South Wales.

The campaign is running on radio, magazines, Facebook, Instagram and online. Its purpose is to increase awareness of our advocacy services and inform seniors, loved ones, friends and their carers of their rights.

A brochure was developed as an insert in Womans Weekly and Open Road magazine. View and download the campaign brochure.

The campaign encourages anyone who has concerns about their aged care, or the aged care of a loved one to contact Seniors Rights Service:

Our professional and caring advocates will help you by:

  • Listening to your concerns
  • Providing information about rights and responsibilities
  • Helping resolve problems or complaints with your aged care service providers
  • Speaking with your service provider if required
  • Referring you to other agencies that can provide additional support, if necessary

Who can we help?
Our service is available to anyone in NSW who is using, or seeking to access aged care services. This includes services in your own home as well as residential aged care homes.

You can also contact us if you have questions or concerns about the care of a family member.

How much does it cost?
Our service is 100% free and confidential

If you’re concerned about being treated fairly by your Aged Care provider, call Seniors Rights Service today.
For free, independent and confidential advice, call our caring team on 02 9281 3600

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