Click on the names of the organisations to see their websites.
Information about concessions, housing, volunteering and getting home care in NSW
13 12 44
Senior Planet celebrates ageing by sharing information and resources that support aging with attitude, with a particular focus on technology’s role in helping adults 60 and up connect, stay healthy and enjoy life.
Call 132 300 for more information on payments and services for older Australians who are retired, planning for retirement or considering working past age pension age.
If you have a specific enquiry or need assistance with a privacy issue, please call 1800 472 679 or email [email protected]
1800 33 00 66
Free, confidential advice and information from continence consultants.
1800 451 488
(02) 9281 3588
(02) 9286 3860
(02) 9286 3860
1800 020 103
1800 048 998
1800 200 422
1800 550 552
1800 052 222
1800 059 059
133 254
(02) 9895 0111
Telephone counseling 9am-9pm for carers living with a person with a terminal illness.
1300 364 673
Healthline 13 23 29
1300 364 103
(02) 9252 0523
e: [email protected]
The POOPS program assists elderly people who are socially isolated
by helping with their pets in times of crisis.
The program aims to keep pets and their elderly owners happy, healthy and together in their own homes for as long as possible.
1800 422 025
1800 422 015
(02) 9319 6622
Health information for seniors.
1300 787 213
e: [email protected]
(855) 775 6781
e: [email protected]
Older Persons Advocacy Network (OPAN) is a network of organisations dedicated to improving the lives of Australia’s older, and most vulnerable, people.
GAROP Australia is the national alliance of older Australians and Australian organisations representing older people.
Carers NSW works with all carers regardless of their age, location, life-stage or circumstances. This includes those caring for individuals with support needs relating to ageing, disability, health and mental illness.
Click on the names of the organisations to see their websites.
Comprehensive, user-friendly, up-to-date information about Australia’s aged care system and services.
1800 200 422
(02) 9633 2099
1800 288 025
(02) 8270 2000
Resources to support frail aged people and people with a
disability and their carers so they may live more independently.
(02) 4227 4222
e: [email protected]
10 Questions is a series of leaflets written by nurses, doctors and experts with experience in aged care.
Regardless of background, life experience, culture, or sexuality, it’s important that aged care is appropriate, accessible, and sensitive to the diverse individual needs of older Australians.
Click on the names of the organisations to see their websites.
1800 628 221
1800 550 552
1800 500 294
e: [email protected]ioner.net.au
1800 670 812
(02) 9268 5522
Free, fair and independent dispute resolution for electricity and gas customers in NSW as well as some water customers.
1800 246 545
PO Box A2436, Sydney South NSW 1235
If you have a specific enquiry or need assistance with a privacy issue, please call 1800 472 679 or email [email protected]
A collaboration of Indigenous and non-Indigenous staff working for
complaint-handling agencies, who help consumers in NSW.
1300 369 711
1800 043 159
(02) 9217 7444
Assists tenants of private rental housing, social housing and residential parks, as well as boarders and lodgers.
(02) 8117 3750
Hotline 1800 251 101
Peak body for community legal centres working in the area of social security law, policy and administration.
1800 226 028
(02) 9211 5300
Click on the names of the organisations to see their websites.
National Dementia Helpline 1800 100 500
Advisory service for carers of people with dementia.
Helping manage the care of people with dementia who are living in aged care facilities or in the community.
Telephone assistance line
1800 699 799
Handbook with current guidelines and relevant literature. Aims to promote a collaborative approach between mental health and aged care staff, consistent with the NSW Service Plan for Specialist Mental Health Services for Older People (SMHSOP) 2005-2015.
Click on the names of the organisations to see their websites.
Peak body representing community legal centres across NSW. Easy to find your nearest community legal centre.
Provides free telephone legal information, advice and referrals to other services, including to your nearest Legal Aid NSW office, community legal centre, private lawyers and other organisations that can help.
Ph and TTY: 1300 888 529 (cost of local call)
Provides legal aid and other legal services to disadvantaged people. Assists socially and economically disadvantaged people to understand and protect their rights. There are 21 Legal Aid Offices in NSW.
1300 888 529
(02) 9219 5000
State Library of NSW
(02) 9273 1414